TITLE

Taking Small Business To the Web...Again

AUTHOR(S)
Malakian, Anthony
PUB. DATE
December 2007
SOURCE
U.S. Banker;Dec2007, Vol. 117 Issue 12, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the small business enterprises, as a great part in bank's success in the U.S. According to a survey by Aite, 69% of the large banks consider small businesses important to their success and 80% of community banks are focusing on such businesses. On the small business Websites, 90% of the banks have made substantive site changes, mostly cosmetic and have a little effect on performance. Further, Bank of America has designed a new site to increase its product sales.
ACCESSION #
27701025

 

Related Articles

  • Business Sites Borrowing a Page from Facebook. Hoffman, Karen Epper // American Banker;2/24/2009, Vol. 174 Issue 36, p10 

    The article discusses banks that are establishing social networking Web sites on the Internet. The Web sites are designed to allow companies such as Bank of America Corp. and Capital One Financial Corp. to figure out how to approach the small-business community, the article indicates. Also...

  • B of A Ramps Up Use of Videoconferencing in Branches. Wisniewski, Mary // American Banker;5/23/2014, Vol. 179 Issue F320, p11 

    The article looks at the use of video conferencing by banks in order to facilitate customer meetings with specialist employees such as small-business bankers, mortgage lenders, and wealth managers as of 2014, focusing on Bank of America (B of A). It reports on B of A's plan to significantly...

  • Don't wait for a "plain English" law. Liosnoff, Alexander // ABA Banking Journal;Jul83, Vol. 75 Issue 7, p58 

    Illustrates the success of Bank of America in attracting customers when it adopted a plain English language approach to preparing its forms and documents. Importance of bank forms, documents and other communication materials that people can readily understand; Advantages of plain English.

  • B of A to give corporations many paths to account info. Power, Carol // American Banker;3/16/1999, Vol. 164 Issue 50, p16 

    Discloses plans of Bank of America to distribute electronic devices to its corporate customers in order to enhance communication. Aim to personalize interactions with users of Bank of America Direct, an Internet-based service for large corporate users; Mechanics; Benefits; Origins of the service.

  • Competition Update: Business Owners Meet on Social Networks.  // Point for Credit Union Research & Advice;3/1/2009, p13 

    The article offers information on the decision of some banks to create social networking sites to reach out to small business owners. Through these sites, small business owners are given the chance to communicate to one another. Its interactive nature allows banks to establish ties with...

  • 'Business 24/7' Helps BofA Recommit to Small Biz. Conrad, Lee // U.S. Banker;Nov2006, Vol. 116 Issue 11, p60 

    The article presents Bank of America's 'Business 24/7'. The article reports that bank decides to help small business owners with the onerous task of paperwork. Administrative chores like payroll and bill payment are time consuming for small businesses and they oftendon not have dedicated person...

  • A Small-Biz Site, Not a Corporate One in Disguise. Wolfe, Daniel // American Banker;11/13/2007, Vol. 172 Issue 219, special section p8 

    This article reports that Bank of America Corp. says it has bucked a trend in online banking by developing a site specifically designed for small-business owners, instead of a hodgepodge of services developed for consumers or large corporations. Mark Hogan, the president of the company's...

  • B of A Puts Small-Business Experts in Branches. Schmelkin, Alissa // American Banker;4/19/2005, Vol. 170 Issue 74, Special section p10 

    Reports that Bank of America Corp. (BoA) has assigned 500 small-business specialists to branches where it sees significant opportunities for building its customer base. Lack of attention that had been given to small-business customers, which engendered BoA's drive to promote its services;...

  • B of A Tops Web Site Survey. Lockyer, Sarah E. // American Banker;9/23/2003, Vol. 168 Issue 183, p16 

    Bank of America Corp. ranked first in study released Monday that evaluated consumers' experiences at 10 banks' Web sites. The San Mateo, California, research firm Vividence Corp. asked 200 customers and 200 noncustomers of each company to test its Web site in July and August. Customers were...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics