Cues, Clues, and Props

Booher, Dianna
November 2007
Leadership Excellence Essentials;Nov2007, Vol. 24 Issue 11, p9
The article discusses emotional maturity and the ability to accept criticism as key traits of members in an organization. According to the author, people have always been uncomfortable with feedback, and speaking candidly affects relationships. This cycle brings about mediocrity in the organization, she says. The strategies offered by the author as possible solutions to end the cycle are discussed.


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