TITLE

Sister Mary Jean Ryan

AUTHOR(S)
Molpus, Jim
PUB. DATE
November 2007
SOURCE
HealthLeaders Magazine;Nov2007, Vol. 10 Issue 11, p35
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the efforts of Sister Mary Jean Ryan, president and CEO of SSM Health Care in St. Louis, Missouri, to vitalize the quality drive of the hospital. According to Ryan, the feedback that one gets from reviews is better than anything any internal organization could do on its own. It cites that it was only on the fourth attempt that SSM received the first Malcolm Baldrige National Quality Award for a hospital.
ACCESSION #
27450830

 

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