Growing Your Staff with the Right Training

August 2006
Tourist Attractions & Parks;Aug2006, Vol. 36 Issue 5, p128
This article offers advice on staff development in bowling alleys. Many bowling centers are weak in staff management although the staff is the first line of contact with the customer. Some centers are implementing the "Coach It Up" program. The Bowling Proprietors' Association of America (BPAA) has seven in-center training programs available on CD which facilitate training regardless of location. For best results, managers should reinforce each lesson.


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