Unwanted Data Retention Can Hurt Your Customers and Your Business

Smith, Michael E.
October 2007
Hospitality Upgrade;Fall2007, p28
Trade Publication
The article discusses the risks of unwanted data retention to minimize business vulnerability to data theft in the hospitality industry. It inferred that most hoteliers mistakenly believed they must retain all payment cards as a security deposit during the guest's stay which unnecessary and can cause a merchant to violate unknowingly the Payment Card Industry Data Security Standard (PCI DSS). List of card data that should never be stored and the steps to eliminate data retention are presented.


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