NHS trust and BUPA gain from staff awards

Chubb, Laura
October 2007
People Management;10/4/2007, Vol. 13 Issue 20, p13
The article announces that Knowsley Primary Care Trust (PCT) and BUPA Care Homes found that recognising the link between individual contributions and what motivated staff the most made them feel more engaged and therefore improved their performance. They also report that the decision to give awards for achievements in patient care made significant improvements to employee attitudes. Knowsley PCT now has the second-lowest staff turnover rate in the north-west while BUPA staff turnover improved and 71 percent of residents rated care as excellent.


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