Expecting too much from computers

Gibbs, Mark
July 1999
Network World;07/19/99, Vol. 16 Issue 29, p78
Trade Publication
Comments on the public's tendency to expect too much from computers and the computer business. Criticism of a lawsuit against several retailers whose store clerks could not provide year 2000 (Y2K) compliance information for the products they sell; Unreliability of computers as common knowledge; Need for the public to understand that computers are just tools that are subject to breakdown.


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