Third-party Outsourcing 15% Cheaper than Captive Outsourcing - Everest

October 2007
GlobalSourcingNOW;10/5/2007, p3
This article focuses on a study by Everest Research Institute which revealed that third-party outsourcing is five to 15 percent cheaper than captive outsourcing in terms of operational costs. The study also found that best in class captives can be operated at the same or even at lower costs. It is recommended that companies focusing on goals, such as alleviating location risk, attracting scarce talent, and reducing operational costs, should opt for the third-party outsourcing model.


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