TITLE

HEALTH CARE'S MOST WIRED online

PUB. DATE
September 2007
SOURCE
H&HN: Hospitals & Health Networks;Sep2007, Vol. 81 Issue 9, p100
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the significance of information technology (IT) to the health care industry. According to the article, hospitals are finding that IT-assisted customer service strategies can help the bottom line. For patients, even the best possible clinical outcome can be overshadowed by a disjointed and inefficient hospital stay, says disease and care management expert Marybeth Regan. The article notes that capacity management technology can resolve bottlenecks and increase patient satisfaction.
ACCESSION #
26902156

 

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