Departments Take the Initiative

September 2007
H&HN: Hospitals & Health Networks;Sep2007, Vol. 81 Issue 9, p81
Trade Publication
The article presents information on Cedars-Sinai Medical Center in Los Angeles, California. It has adopted both a centralized and decentralized approach to process improvement. The 855-bed teaching hospital's Strategic Plan 2006-2010 calls for superior quality, safety, service and value. Crucial to the organization's success is the so-called flattening of hierarchy that encourages all employees to generate ideas and participate in process improvement initiatives.


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