Customer service: How 3 operators make it work

Lang, Joan
February 1998
FoodService Director;02/15/98, Vol. 11 Issue 2, p94
Trade Publication
Focuses on customer relations in the catering business in the United States. Details on Harvard University's Crimson Catering division; Information on Scott County Food Service Catering company; Indepth look at GTech Corporation with reference to its efficient cost-effective catering. INSET: 10 ideas for effective marketing.


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