Managing Productivity

Borton, Greg
September 2007
Management Services;Autumn2007, Vol. 51 Issue 3, p28
Academic Journal
Implementing workforce scheduling and management may increase your labour productivity 5-10%. Creating the business processes for ongoing quality monitoring may increase productivity by 5-8% and increase customer satisfaction. However, if you have high employee turnover, increasing employee job duration based on new hiring strategies, reward and recognition programmes and other labour retention tactics can increase your productivity by 10-30% while simultaneously increasing quality. The cost of managing the employee job life cycles may be significantly less than that of other project opportunities. The data and conclusions in this White Paper are based on Mr Borton's work at large companies


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