TITLE

Reviving Retail

AUTHOR(S)
Weisberg, Karen
PUB. DATE
September 2007
SOURCE
FoodService Director;9/15/2007, Vol. 20 Issue 9, p35
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article describes the customer service of the foodservice at Saint Luke's Hospital in Kansas City, Missouri. The foodservice staff at the hospital has proven that no matter how old and inadequate the venue, high quality service can be provided--and customers will respond to it. Howard Turley, vice president of hospitality and Amy Miller, information services manager aimed to redesign services at the hospital.
ACCESSION #
26652660

 

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