Time to make Web portals less confusing

September 2007
CA Magazine;Sep2007, Vol. 140 Issue 7, p14
Trade Publication
The article reports about the survey conducted by Watson Wyatt Worldwide which shows that several organizations are nudging their employees into taking more responsibility for their healthcare and retirement planning using websites. The respondents rate the Internet as one of their preferred ways to receive benefits information. In turn, they expect their employers to provide a similar consumer-grade online experience.


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