July 2007
People Management;7/12/2007, Vol. 13 Issue 14, p49
The article shares Alison Hardingham's views on advancing the people factor to help encourage the staff in organisations. According to Hardingham, director of business psychology at Yellow Dog Consulting, it was time for HR professionals to become experts and leaders in human relations. Her experiences as a coach had shown her the negative business impact of poor communications and badly-handled workplace relationships. She recalled instances of a restraining of innovation and the loss of a major bid by a supplier.


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