TITLE

Reach for the Stars

AUTHOR(S)
Bos, Julie
PUB. DATE
July 2007
SOURCE
LabTalk;Jul/Aug2007, Vol. 35 Issue 157, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article offers best practice ideas for optical laboratory owners on managing customer services. It emphasizes the importance of communicating with customers. It explains the relevance of real-time business reports to improve value. It also discusses ways to apply and manage technological applications to enhance customer service.
ACCESSION #
26243417

 

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