SOA And Enterprise Voice Communications

Sulkin, Allan
August 2007
Business Communications Review;Aug2007, Vol. 37 Issue 8, p32
Trade Publication
This article discusses the way that Service-Oriented Architectures, which create shared telecommunication services and rapidly deliver new services to customer, will be incorporated into voice communications. It explains how Service-Oriented Architectures work, and how they facilitate Business Process Integration, which allows communications capabilities to be accessed from within business applications. The ways that Service-Oriented Architectures benefit business are listed, including their ability to reduce cost, and make more efficient use of Information Technology. It also discusses different features of Service-Oriented Network Architecture, an interpretation of Service-Oriented Architecture by Cisco Systems, Inc.


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