How to start a quality improvement project

September 2007
Hospice Management Advisor;Sep2007, Vol. 12 Issue 9, p88
The article discusses the strategies of hospice leaders in the U.S. in starting performance improvement projects with regard to Centers for Medicare and Medicaid Services' new conditions of participation (COPs). Tamara Royse of Alive Hospice Inc. shares that her institution focuses more on the improvement of medication delivery and safety. While other leaders audit pain assessment, measure caregiver confidence as well as patient's emotional state of mind to improve their performance.


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