Aligning People

Schiemann, William A.
August 2007
Leadership Excellence Essentials;Aug2007, Vol. 24 Issue 8, p20
The article explains the need for business leaders to align their employees with the business strategy. It stresses the significance of alignment of business strategy, customer expectations and employee behaviors to organizational success. It cites some of the reasons for misalignment in business organizations, including unclear strategy, a disconnect between strategy and customers' expectations, and fuzzy measures and targets. It offers a guide for testing organizational alignment.


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