Leaders Should Listen, 'Spend Time on The Right Stuff.'

Pomeroy, Ann
August 2007
HR Magazine;Aug2007, Vol. 52 Issue 8, p12
The article suggests that successful leaders are those who understand the importance of listening to employees. When Irene Rosenfeld returned to Kraft Foods Inc. in 2006 as CEO, she realized immediately that one of the most important things she could do was to listen to the employees. Rosenfeld spent 22 years at Kraft before leaving to become CEO of Frito-Lay. In her return, she will focus on returning authority and decision-making power to local hiring managers, who will be included in the company's strategic planning sessions.


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