All Great Hospitals Innovate

Rowe, Molly
August 2007
HealthLeaders Magazine;Aug2007, Vol. 10 Issue 8, p27
The article focuses on the significance of innovation to Memorial Hospital & Health System in South Bend, Indiana. According to Memorial President and Chief Executive Officer Phil Newbold, innovation is the best way to solve safety problems, quality problems, service problems and delivery problems. He says innovation is a requirement at the hospital system due to a board-approved policy that shifts innovation from merely a nice idea to an organizational must-have.


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