TITLE

The Age of WIT?

AUTHOR(S)
Beasty, Colin
PUB. DATE
August 2007
SOURCE
CRM Magazine;Aug2007, Vol. 11 Issue 8, p17
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the growing presence of Asian consulting firms in the customer relationship management (CRM) market. This growth comes as a result of a deepening focus on vertical expertise, cost savings, and CRM domain know-how. Partnerships with CRM vendors have allowed these service providers to develop and offer software solutions and implementation services at a lower cost than many U.S. service providers could have, with the help of the advantages associated with offshoring.
ACCESSION #
26051082

 

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