Enterprise Telephony: From Proprietary Hardware To Open Software Standards

Weckel, Alan
July 2007
Business Communications Review;Jul2007, Vol. 37 Issue 7, p28
Trade Publication
The article discusses how the telephony market is focusing on software that integrates greater capabilities and functionality. Internet protocol (IP) line installations are increasingly replacing time-division multiplexing (TDM) systems but still represent a small portion of installed lines. Voice over IP (VOIP) systems are integrating more software applications. Session initiation protocol (SIP) is a software standard that allows integration of elements from other companies. Private branch exchange (PBX) system sales focus on software running through network connections such as routers and servers.


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