TITLE

Patient Satisfaction Soars at Sault Area Hospital

PUB. DATE
July 2007
SOURCE
FoodService Director;7/15/2007, Vol. 20 Issue 7, p7
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the increase in patient satisfaction being received by the dining services department at Sault Area Hospital in Ontario. The dining service department led by manager of dietetics and food services Donna Larkin received a patient satisfaction score of 52 percent in February 2007. But after two months, they received a score of 90 percent. According to Larkin, the changes made by the department include the use of a new tray-cart system and improvement in customer service.
ACCESSION #
25813899

 

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