TITLE

When clients ATTACK

AUTHOR(S)
Kramer, Jim
PUB. DATE
July 2007
SOURCE
Firstline;Jul2007, Vol. 3 Issue 6, p14
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the factors that contribute to the negative behavior of veterinary clinic clients. It notes that clients criticize veterinary professionals for failure to provide a variety of wants. It states that grieving pet owners can behave irrationally. It stresses that clients may have special bond with their pets due to symbolic importance such as parents or spouse who died.
ACCESSION #
25805576

 

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