TITLE

UMB SEEKS THE FULL PROMISE OF CRM

AUTHOR(S)
Adams, John
PUB. DATE
July 2007
SOURCE
Bank Technology News;Jul2007, Vol. 20 Issue 7, p18
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports that UMB Bank company has a wide ranging rollout of the Universal Customer Master, a Web services-enabled platform from Oracle Corp. that is designed to integrate all of the systems that collect and store customer and market data in the U.S. Kanon Cozad of UMB says that the bank has seven primary source systems containing and utilizing customer information. In addition, the system deployment at UMB is said to be a part of a sales force automation project.
ACCESSION #
25738215

 

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