Six steps to improving productivity

Seddon, John
June 2007
Management Services;Summer2007, Vol. 51 Issue 2, p18
Academic Journal
The article emphasizes the importance for managers to be prepared to change the way they think to improve industrial productivity. Most managers receive such a challenge as an affront. It is tantamount to saying there is something wrong with the way they currently think. Such thinking represents a fundamental challenge to current managerial beliefs. If managers are going to manage flow, they need measures that tell them about how well their flows work. They should always be derived from what matters to their customers.


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