Southern gives comfort

May 2007
Utility Week;5/18/2007, Vol. 27 Issue 8, p10
Trade Publication
The article reports that Southern Water has publicly apologised for problems with its new £ 20 million billing system. The water company ran adverts in the local press and issued a radio apology across the region. Southern Water has now upgraded its website, and all customers have received their new payment cards.


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