TITLE

People see red over new billing systems

AUTHOR(S)
Mair, Vibeka
PUB. DATE
May 2007
SOURCE
Utility Week;5/25/2007, Vol. 27 Issue 9, p9
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the increase in the number of complaints against water utilities over problems with new water billing systems at Severn Trent, South East Water, Southern Water and United Utilities in Great Britain in the 2006 to 2007 period, according to the Consumer Council for Water (CCWater) watchdog. It says that issues with bills and charging represented 49 percent of all complaints. It adds that complaints against Bristol Water declined by approximately one-third.
ACCESSION #
25436384

 

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