TITLE

UNHAPPY MENDINGS

AUTHOR(S)
Baxter, Lynne; MacLeod, Alasdair
PUB. DATE
April 2007
SOURCE
People Management;4/5/2007, Vol. 13 Issue 7, p38
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article discusses how improvement programmes can seriously damage an organisation. In most cases, problems included poor leadership, particularly where egotistical managers wanted to use these initiatives to further their careers rather than focusing on the organisation. An example of a failed improvement program occurred at an airport in Europe which resulted to high labor turnover.
ACCESSION #
25311068

 

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