Custom Fits

Thilmany, Jean
June 2007
CRM Magazine;Jun2007, Vol. 11 Issue 6, p24
Trade Publication
The article focuses on creating a sales force automation (SFA) system. The three main types of SFA systems are on demand in which a vendor can carry out major customization, on premise, which meets business style exactly and open source, which is the most expensive. In implementing the SFA system, companies need to look at their need in order to determine the amount of customization or configuration that they will need to do.


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