TITLE

destinationCRM Dashboard

PUB. DATE
June 2007
SOURCE
CRM Magazine;Jun2007, Vol. 11 Issue 6, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This section offers updates from the customer relationship management (CRM) industry. Oracle and SAP are the two partner relationship management (PRM) tools outpacing the market for on-premise PRM software in terms of strategy, current offering and market presence. Oracle Corp. has released the Oracle Siebel Wireless for Research in Motion's BlackBerry smartphones. Contact center being farmed out to India is having little effect on call centers in Great Britain, according to ContactBabel.
ACCESSION #
25310727

 

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