When you have a serious adverse event should you apologize, waive charges?

March 2007
Same-Day Surgery;Mar2007, Vol. 31 Issue 3, p29
Academic Journal
Apologizing for serious adverse events to patients and their families can help decrease your liability. • Two national groups of employers have called on hospitals to apologize and waive charges for 28 "never" events, including several surgical mistakes. • The University of Michigan Health System saw its cases drop from 262 to fewer than 100 after it took a full disclosure approach that included apologizing and not settling cases that were without merit. • Look at waiving charges on a case-by-case basis, experts advise.


Related Articles

  • A department head's liability for a colleague's mishap. Johnson, Lee J. // Medical Economics;11/19/2001, Vol. 78 Issue 22, p84 

    Discusses the issue concerning the liability of a department head for a colleague's mishap. Details of a case of medical error; Legal issues associated with medical errors; Duties of a department head.

  • Pharmacists,technician found liable for millions in medication error. Young, Donna // American Journal of Health-System Pharmacy;6/15/2002, Vol. 59 Issue 12, p1143 

    Reports on the amount of damages in a lawsuit brought against two hospital pharmacist and a pharmacy technician due to medication error in Massachusetts. Failure of the technician to dilute a dose of enalaprilat that a physician had prescribed to control the prematurely born infant's blood...

  • Enterprise Medical Liability and the Choice of the Responsible Enterprise. Abraham, Kenneth S.; Weiler, Paul C. // American Journal of Law & Medicine;1994, Vol. 20 Issue 1/2, p29 

    Discusses a proposal to adopt enterprise medical liability (EML) for malpractice in the United States. Inclusion in health legislation; Insurance; Administration; Quality assurance and injury prevention; Deficiencies of finance-based EML; Advantages of delivery-based EML; Default-rule approach...

  • Take a pause after the apology.  // Healthcare Risk Management;Oct2011, Vol. 33 Issue 10, p111 

    No abstract available.

  • Malpractice and the Quality of Care. Brook, Robert H.; Williams, Kathleen N. // Annals of Internal Medicine;Jun78, Vol. 88 Issue 6, p836 

    Editorial. Discusses the relationship between medical malpractice and the quality of medical care in the U.S. Impact of the issue of malpractice on the medical care system; Overview of a report on medical professional liability by the American Bar Association Commission on Medical Professional...

  • No-fault compensation systems. Gaine, William J // BMJ: British Medical Journal (International Edition);5/10/2003, Vol. 326 Issue 7397, p997 

    Focuses on the 1978 Pearson Commission which rejected a no-fault system in dealing with clinical negligence. Reforms being considered including fixed tariffs for specific injuries; What a claimant must be able to prove in a no-fault liability claim; The need for the system to be reformed.

  • Difficulties in apologising for a medical error. Chamsi-Pasha, Hassan; Hanoun, Abdullah; Albar, Mohammed Ali // BMJ: British Medical Journal;9/26/2015, Vol. 351 Issue 8026, ph4997 

    A letter to the editor is presented commenting on the barriers that prevent doctors from making an apology for a medical error committed.

  • Who Is Responsible?  // Hastings Center Report;May/Jun2006, Vol. 36 Issue 3, p11 

    Presents a case of medical error in drug administration. Liability issues arising from the medical error; Hospital policy for administering heparin.

  • Befunderhebungsfehler und Patientenrechtegesetz. M�ller, S.; Dralle, H. // Der Chirurg;Feb2013, Vol. 84 Issue 2, p143 

    The question which party bears the burden of proof has significant influence on the result of a medical liability process. The party that bears the burden of proof and cannot provide the proof loses the lawsuit. Particularly important in this context is an omitted medical examination. In the...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics