TITLE

Respond to a complaint

PUB. DATE
May 2007
SOURCE
Pulse;5/17/2007, Vol. 67 Issue 19, p28
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers tips on how the general practitioner should respond to a complaint. The tips include, the need to produce an evidence if the complaint will end up in civil case or independent review. Whenever the complaint letter is received, the defense organization should be contacted before making any response. In addition, the complaints need to be discussed at the clinical governance meeting as a significant event.
ACCESSION #
25230038

 

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