May 2007
Multichannel News;5/21/2007, Vol. 28 Issue 21, p24
The article reports that direct-broadcast satellite providers continue to top cable operators in satisfying their customers in the U.S., according to the quarterly American Customer Satisfaction Index issued by the University of Michigan on May 15, 2007. The ranking is relative because the video sector overall continues to be the lowest-ranked industry covered in the report.


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