State Franchises Mean Service Call of Duty

May 2007
Multichannel News;5/21/2007, Vol. 28 Issue 21, p14
The article reports that U.S. state regulators are grappling with the additional responsibility and costs associated with the passage of legislation that would give states the control in video franchising oversight. Many city administrators are already trying to solve customer service problems regardless of whether they have official control or not.


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