Apdex Finds More Valuable Information

Sevcik, Peter
May 2007
Business Communications Review;May2007, Vol. 37 Issue 5, p8
Trade Publication
The article discusses ways to communicate information on application performance. The authors began by utilizing NetForecast's performance measurements of the Apdex Alliance Contributing Members' websites, of which there are 10. They then used a synthetic agent service that gets the homepage of each website from various locations around the world every 15 minutes. The tests synthesize what a business-to-business user would experience, because of the speed of the connection. They took this information and mapped it against the typical response time to see which days were significantly slower. That information is then applied to the Apdex formula. They found the study useful and recommend mapping performance through the Apdex formula to ensure consistent user performance.


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