TITLE

For Quality Customer Service Make Employee Training a Priority

AUTHOR(S)
Volts, Blue
PUB. DATE
April 2007
SOURCE
Electrical Wholesaling;Apr2007, Vol. 88 Issue 4, p64
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the importance of employee training in improving the quality of customer service. It is indicated that a business can benefit employees through a good customer-service training program. Employees can benefit from the initiative by equipping them with skills in dealing with customer demands and teaching them to avoid poor habits.
ACCESSION #
25027057

 

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