For Quality Customer Service Make Employee Training a Priority

Volts, Blue
April 2007
Electrical Wholesaling;Apr2007, Vol. 88 Issue 4, p64
Trade Publication
The article reports on the importance of employee training in improving the quality of customer service. It is indicated that a business can benefit employees through a good customer-service training program. Employees can benefit from the initiative by equipping them with skills in dealing with customer demands and teaching them to avoid poor habits.


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