How Do I Handle Requests for Discounts?

Huisken, Brad
May 2007
JCK;May2007, Vol. 178 Issue 5, p407
Trade Publication
The article offers advice on how to deal requests from customers for discounts. A salesperson's decision on discounts depends on whether the jewelry store offers discounts. One should clarify to his customers that the store does not offer discounting and instead increase the customer's perception of value by selling himself and the store. When a customer ask about the price, one should reply that the store offers extremely competitive prices.


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