TITLE

How Do I Handle Requests for Discounts?

AUTHOR(S)
Huisken, Brad
PUB. DATE
May 2007
SOURCE
JCK;May2007, Vol. 178 Issue 5, p407
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article offers advice on how to deal requests from customers for discounts. A salesperson's decision on discounts depends on whether the jewelry store offers discounts. One should clarify to his customers that the store does not offer discounting and instead increase the customer's perception of value by selling himself and the store. When a customer ask about the price, one should reply that the store offers extremely competitive prices.
ACCESSION #
24992056

 

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