Slow But Sure, Comcast Finds Its Voice

Neel, K. C.
September 2006
Multichannel News;9/25/2006, Vol. 27 Issue 38, p34A
The article discusses how the Comcast Digital Phone service, a digital voice business of Comcast Corp., becoming a success in the U.S. The decision to integrate its back-office and soft-switch equipment with the modems in customer homes has delayed the rollout of digital-phone service. The company is reaping the rewards of higher margins. According to Catherine Avgiris of Comcast, it is part of the company's strategy of offering products that are easy to understand and easy to use.


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