Rough Seas for Time Warner's Navigator

Haugsted, Linda
April 2007
Multichannel News;4/2/2007, Vol. 28 Issue 14, p8
The article reports that customers are finding it hard to navigate an on-screen guide to programs and services developed in-house by U.S.-based Time Warner Cable Inc. Digital subscribers are complaining about the graphics and speed of operation of the new guide called Digital Navigator. There were also complaints about settop rebooting and pixellated pictures.


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