TITLE

It's Not What You Say

AUTHOR(S)
Caudron, Shari
PUB. DATE
November 1999
SOURCE
Workforce (10928332);Nov99, Vol. 78 Issue 11, p25
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Explains how to communicate important messages. Definition of framing; Different tools that managers can use to frame messages in a desired way according to the book `Leading Through Transitions: Communication and Cultural Change'; How framing tools work.
ACCESSION #
2479889

 

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