Mobility Movement

Kumar, Ashok
April 2007
Hospitality Upgrade;Spring2007, p50
Trade Publication
The article focuses on the impact of mobile devices on hotel services in the U.S. Radio and phone usage in hotel guestrooms is directly impacted by the mobility trend. In fact, the next aspect of the mobility is the guest expectation to roam in the public areas of the hotel without having to reconnect. In this connection, hotel operators should recognize the shift that mobility causes in order to facilitate the needs of hotel guests.


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