TITLE

Distinguishing UC Features, Advantages And Benefits

AUTHOR(S)
Van Doron, Don
PUB. DATE
April 2007
SOURCE
Business Communications Review;Apr2007, Vol. 37 Issue 4, p12
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the difference between the features, advantages and benefits of unified communications (UC). The author defines unified communications as communications integrated to make business processes more effective. He suggests that UC vendors show customers how UC concepts can cut human latency, improve revenues or improve customer satisfaction. The author believes that by instituting UC, business enterprises can improve business processes as well as achieve demonstrable returns on investment.
ACCESSION #
24731347

 

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