February 2007
Travel Weekly Australia;2/2/2007, Issue 35, p14
Trade Publication
The article presents the Star Agent winner Cheryl Pagonis, travel agent at Pagonis & James Travel Associates in the travel industry in Great Britain. The winner was selected by a Mystery Shopper, who visited a number of travel agencies and tried to book for a family tour in the U.S. Selected agent and agency are selected through following a certain criteria of service. According to the Mystery Shopper, Pagonis was friendly, welcoming and very enthusiastic in entertaining its customers.


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