TITLE

the 2007 Service leaders

AUTHOR(S)
Bailor, Coreen; Beasty, Colin; Lager, Marshall; Sebor, Jessica
PUB. DATE
April 2007
SOURCE
CRM Magazine;Apr2007, Vol. 11 Issue 4, p24
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents the nominees and winners of the CRM 2007 Service Leader awards in the customer care market including Avaya for computer telephony integration, Genesys Telecommunications Laboratories for interactive voice response and RightNow Technologies for Web-support services.
ACCESSION #
24626998

 

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