Shared services can 'drive NHS reform.'

Griffiths, Julie
February 2007
People Management;2/8/2007, Vol. 13 Issue 3, p11
The article reports how a shared service model human resource (HR) can drive reforms in the British National Health Service (NHS). A shared service model for HR is needed for reforms to happen in the NHS, says Gerry Marr, an executive at NHS Tayside. He warned delegates at the Public Service People Management conference that resistance to shared services must be hurdled. Marr added that HR must rid itself of a preoccupation with processes if it was to address future workforce problems.


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