Dispute procedures lead to more claims

Scott, Anna
February 2007
People Management;2/8/2007, Vol. 13 Issue 3, p9
The article reports how statutory dispute resolution procedures have failed to reduce tribunal applications and complexity in workplace conflict. The Managing conflict at work survey found that dealing with disputes cost the average employer about 350 days of management and human resource time every year. The regulations, under review by the British government, were designed to decrease employment tribunal applications, but claims against employers were up by a third in 2006, to almost 110,000.


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