Sauder call center again receives certification

March 2007
Furniture/Today;3/19/2007, Vol. 31 Issue 28, p94
Trade Publication
The article reports that Sauder Woodworking's customer call center has received the center of Excellence certification from BenchmarkPortal. The certification is given to call centers based on consumer satisfaction and exceeding expectations when serving consumers. The company is rated on waiting time, access to live representatives, product knowledge and dedication to solving the problem.


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