Hale, Judith A.
March 2007
Leadership Excellence Essentials;Mar2007, Vol. 24 Issue 3, p9
The article discusses the importance of employee certification to retain employees. The author states that efficient certifications involve assessments that accurately identify skill and knowledge deficiencies to shorten the time it takes to enhance people's proficiency, minimize the cost of training by focusing on areas of need and help distinguish a firm from its competition.


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